Intelligent
Clinical & Managed Care Patient Service Representatives
Facilitate population health coordination, provider communications, prescriptions Rx services, routing, family caregiver updates, referral coordination, provider instructions, patient education, automated Q&A, visit summaries, and much more.
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Reduce no-shows while enhancing the patient experience with texting and voice solutions.
What nuiloa can do
FOR YOUR CLINIC
- Automate appointment reminders, scheduling, and follow-ups
- Two-way communicationÂ
- Schedule updates and set announcements
- Cancellation and wait-list management
- Self-service with instant updates
- AR tracking and alerts
- Cut out 3rd parties by maximizing Epic’s texting infrastructure
FOR YOUR PATIENTS
- Better connection with providers
- Receive full attention and care at their convenience
- Management of patient flow with reduced wait-times
- Increased patient retention and satisfaction
- Contact clinics via text
- No app download required
- Communication settings can be managed on MyChart
FOR YOUR STAFF
- Automate recurring tasks
- Reduces administrative tasks
- Add flexibility to workflows
- Allows for prioritization of patients
- Increase access to patient
info - Reduce patient frustration
- Set it and forget it in your EMR
Have a Question?
Schedule an Appointment?
Automate and enhance your patient communications with nuiloa
Meet Your New Epic Sidekick
nuiloa + MyChart
- Increase payment remittance
- Maximize appointment schedules
- Reduce administrative tasks and overhead
- Decrease accounts receivable days
- Add flexibility to daily workflow
- Share lab test results faster to patientsÂ
- Improve patient touchpoints
- Eliminate developer input with self-serve options
- Provide an intuitive interface for staff
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Patients and co-workers want to be more informed, updated, and reminded at their convenience and pace.
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Patients need a better way to communicate with their providers─ an innovative solution to make informed and timely decisions.
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Hospitals need to free up time spent on administrative tasks like follow-up and accounts receivable tracking in order to focus on patient care.
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Hospitals need to increase patient retention, appointment attendance, and payment terms to maximize cash-flow and long-term sustainability.
Have a Question?
Schedule an Appointment?
Elevate your  patient experienceÂ
Maximize your EMR
nuiloa empowers teams to connect with patients faster on Epic MyChart.
Real-Time Texting
Take full advantage of Epic’s capabilities to trigger live texting with your patients.
Automate Billing & Appointment Reminders
Automating reminders can increase patient retention and less account receivable days.
Focus more on patients
- More reliable follow-up care
- Free up time for urgent or complicated cases
- Communicate with your patients at their convenience